Terms of Service

Welcome to Soft Sunday Co. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Throughout this site, the terms "we", "us", and "our" refer to Soft Sunday Co.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws and regulations.

2. Products and Pricing

We strive to ensure all product descriptions, images and pricing are accurate. However, we reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

All prices displayed on our website are in Australian Dollars (AUD).

We reserve the right to modify or discontinue products without notice.

3. Product Variations

Many of our products feature natural materials, including pearls, shell pearls, natural stones and other organic elements.

As a result, slight variations in colour, shape, size and texture may occur. These natural variations are part of the unique character of each piece and are not considered faults or defects.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel or limit any order at our discretion, including situations involving suspected fraud, pricing errors or product availability issues.

If an order is cancelled after payment has been received, a full refund will be issued.

5. Shipping

Delivery timeframes provided on our website are estimates only.

While we work closely with our shipping partners, Soft Sunday Co is not responsible for delays caused by postal services, customs processing, weather events or circumstances outside our control.

Risk of loss or damage passes to the customer upon delivery.

Please ensure all shipping information provided at checkout is accurate.

6. Returns and Refunds

Our Returns and Refund Policy forms part of these Terms of Service.

Please refer to our Refund Policy page for information regarding returns, exchanges and refunds.

7. Intellectual Property

All content on this website, including images, product photography, branding, logos, graphics, text and designs, is the property of Soft Sunday Co unless otherwise stated.

No content may be copied, reproduced, distributed or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Soft Sunday Co shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or services.

Our total liability shall not exceed the amount paid for the relevant product.

9. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other applicable legislation.

Where required by law, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

10. Third-Party Services

Our website may contain links to third-party websites, payment providers, or services.

We are not responsible for the content, policies, or practices of any third-party websites or services.

11. Privacy

Our Privacy Policy governs your submission of personal information through our website.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being published on this website.

Your continued use of the website following any updates constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Soft Sunday Co
Email: hello@softsundayco.com.au 
Website: softsundayco.com.au